As I wrote in Part 1 of this series, I believe my clients deserve the best service their hard earned money can buy rather than the mediocre service that is often accepted as the norm in Honolulu. All clients deserve a highly skilled agent to guide them through the buying or selling process. They deserve to work with a professional who values their time and the time of others. This begins with the buyer loyalty agreement and never ends because I want my clients to be a client for life. What comes after the buyer loyalty agreement? Information to aid the buyer.
Information Helpful to Buyers
There is so much information available to add value to the buying experience. Every potential home buyer has different needs, but two considerations drive the amount and type of information I provide once a client chooses me as his/her agent. The two things are: the buyers’ home ownership experience (first time vs. veterans) and whether they are Hawaii residents or just moved to the island. Here are 12 things I routinely provide to my clients.
- My mission statement
- My personal service standards
- Special Report: Top 20 Mortgage Mistakes Home Buyers Make
- Special Report: How To Avoid Paying Too Much
- National Associations of Realtors Code of Ethics
- National Association of Realtors Handouts for Consumers
- List of reliable service partners
- My cell phone usage policy
- EPA Lead Paint Guide
- EPA Mold Guide
- Flood Zone definitions
- Sample Purchase Contract
You deserve these services, so don’t settle for less. If your Realtor isn’t providing you with this level of service, contact Michael Zimmerman for a no obligation consultation or give me a call at 808-457-9683.
